1. Information We Collect
Information You Provide
- HubSpot account information (account ID, user email, portal ID)
- Configuration settings for sequential ID generation
- Support communications and feedback
Information We Collect Automatically
- Usage data and analytics (ID generation counts, feature usage)
- Log data (IP addresses, browser information, timestamps)
- Performance and error monitoring data
Information from HubSpot
- CRM object data (deals, contacts, companies, tickets) as needed for ID generation
- OAuth tokens for secure API access
- Webhook event data for real-time processing
2. How We Use Your Information
We use your information to:
- Provide sequential ID generation services
- Process and respond to your support requests
- Monitor and improve our service performance
- Send important service updates and notifications
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- Service Providers: With trusted third-party services (Paddle for payments, Redis for caching)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
Industry-Standard Security
We implement comprehensive security measures to protect your data at every level.
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Secure OAuth authentication with HubSpot
- Regular security audits and monitoring
- Access controls and authentication requirements
- Secure hosting infrastructure
5. Data Retention
We retain your information for as long as:
- Your account remains active
- Needed to provide our services
- Required by law or for legitimate business purposes
You can request deletion of your data by contacting us at [email protected].
6. Your Rights
Your Privacy Rights
You have comprehensive rights over your personal data under GDPR and other privacy laws.
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Data portability (where applicable)
7. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Performance monitoring and analytics
- Service functionality and user preferences
8. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
Age Restriction
Our service is not intended for children under 13 years of age.
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.
11. Contact Us
If you have questions about this privacy policy, please contact us:
- Email: [email protected]
- Subject: Privacy Policy Inquiry